About the author

About the author

Growing up in Seoul and California, and now based in Brooklyn, I have seen healthcare show up in many different ways. Even when everything goes right, getting sick or injured brings confusion, and all we want is to feel cared for. In those moments, I want to help people trust their care at every step, so the health systems around them feel less overwhelming.

At ITP, I carry that same mission into my work, finding meaningful ways to make access feel playful.

Jackie’s open to
full-time roles!

Find the author

Experience

  1. NYU Langone Health, UX Designer, 2026 to present
  2. Mass General Brigham Health Plan, UX Designer, 2023 to 2025
  3. Vigor Medical Systems, Product Design Lead, 2022 to 2023
  4. Databank, Product Designer, 2020 to 2022

Education

  1. New York University, M.P.S., Interactive Telecommunications Program (ITP), Graduating May 2027
  2. UC Berkeley, B.A., Media Studies, 2016 to 2020

Awards

Press

  1. WHOOPS! Interactive Exhibit, July 2026
  2. NYU ITP Spring Show, May 2026
  3. MoMA’s first hackathon, April 2026

On the nightstand

Currently reading

Project Hail Mary

Andy Weir

35% read

Favorites

  • The Hunger Games, Suzanne Collins

  • A Series of Unfortunate Events, Lemony Snicket

  • A Little Life, Hanya Yanagihara

  • The Glass Castle, Jeannette Walls